Mike Sims
- Role
- Managing Director, Inflight Business Services and Support at Southwest Airlines
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Mike Sims
As an operations and management executive, I am fueled by an innate desire for building…
Experience
Managing Director, Inflight Business Services and Support
Feb 2023 — Present
Lead operational support area consisting of Base Operations\' Administrative Team, Payroll Audit, Attendance and Leave, and Crew Assistance Programs. Responsibilities include oversight of flight attendant overall job performance, pursuant to a collective bargaining agreement, Inflight payroll functions, administration of federal, state, local leave statutes, and Critical Incident Stress Management (\"CISM\"), Flight Attendant Drug and Alcohol Program (\"FADAP\"), and Inflight Professional Standards.
Skills
- Crisis Communications
- Alternative Dispute Resolution
- Negotiation
- Operations Management
- Social Media
- Coaching
- Change Management
- Public Relations
- Aircraft
- Rock & Roll
- Contract Negotiation
- Commercial Aviation
- Employee Relations
- Performance Management
- Airlines
- Leadership Development
- Customer Service
- Strategic Planning
- Program Management
- Labor Relations
- Management
- Aviation
- General Problem Solving
- Airports
- Union
- Conflict Resolution
- Leadership
- Behavioral Problems
- Organizational Development
- Team Building
- Awesomeness
- B737
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