Michael Mike Shingle Shingle

About Michael Mike Shingle Shingle

Positive change drives me, and relentless improvement is my quantum core. I’m experienced in leading cross-functional superhero teams to deliver software fast. As an organizational servant leader, I engage teams deeply, support their growth as professionals, and remove obstacles so we can collectively achieve meaningful outcomes. I focus on aligning people, process, and purpose to drive federal digital services forward, improving products for the humans that we serve. I combine product management experience with expertise in product ownership to solve challenges, guide teams, and engineer the outcomes that matter.

Experience

1. Senior Delivery Manager

   Oddball

   Jun 2024 — Present

   Centers for Medicare & Medicaid Services (CMS)Senior Delivery Manager / Product Team / Enroll Team Delivery Lead – Oddball (Healthcare.gov)On Oddball’s healthcare.gov team, I orchestrate the delivery of digital services that support millions of Americans navigating the complexity of health insurance. Key Responsibilities & Impact-Lead Technical Agile and SAFe® 6 product delivery, empowering cross-functional engineering teams to solve complex challenges and achieve measurable outcomes for federal digital services-Collaborate deeply with UX, engineering, DevSecOps, AI + machine learning, and leadership teams to design, build, and enhance digital tools that improve the CX-Engage with federal partners to translate policy and business requirements into actionable product deliverables-Orchestrate seamless end-to-end product delivery, removing blockers, motivating teams, and driving solutions that meaningfully impact the public.

Education

• Oregon State University

  M.S., College Student Services Administration

  2010 — 2012

• Oregon State University

  B.S. Biology, Minors: Spanish, Chemistry

  2004 — 2009

Skills

• Student Engagement
• Branding & Identity
• Student Recruiting
• Microsoft Office
• Research
• Volunteer Management
• Training
• Student Counseling
• Leadership Development
• Intercultural Communication
• Student Advising
• Program Development
• Community Outreach
• Higher Education
• Career Development
• Teaching
• Public Speaking
• Student Housing
• Leadership
• Grant Writing
• Residence Life
• Event Planning
• Student Leadership
• Qualitative Research
• Student Affairs
• Academic Counseling
• Social Media
• Writing
• Social Justice
• Student Development
• Academic Advising