Michael Sheikh
Director of Operations @Custodia
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WORK HISTORY
Director of Operations @Custodia
Toronto, ON, CA
Operational Oversight: Manage and optimize daily operations to ensure efficiency and effectiveness across all teams and departments. Team Leadership: Provide leadership and direction to City Managers, empowering them to meet and exceed their objectives in sales, customer service, and operational excellence. Revenue Management: Drive the achievement of revenue targets by collaborating with your team to identify growth opportunities and implement strategic initiatives. Customer Experience: Foster a culture of outstanding customer service, ensuring that every interaction with our clients enhances their experience and satisfaction. Sales Strategy: Oversee sales processes and strategies, working closely with the sales team to meet or surpass sales goals. Performance Monitoring: Continuously assess and improve operational performance, making data-driven decisions to enhance productivity and profitability.
EDUCATION
Centennial College School of Business
Supply Chain Management-Logistics, Logistics, Materials, and Supply Chain Management
University of Maryland - Robert H. Smith School of Business
AI and Career Empowerment, Office of Executive Education
Mangalore Institute of Technology and Engineering, Mangalore, India
Bachelor of Engineering (BE), Mechanical Engineering
Centennial College
Project Management, Project Management
ABOUT MICHAEL SHEIKH
With over 8 years of experience in sales, operations, and project management, I have a…
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