Mike Seymour
PMP & PSM 1 Certified Senior Project Manager | Large-Scale IT Initiatives & AI Implementation | Rescuing At-Risk Projects | 24+ Years IT Leadership
- Role
- Senior Project Manager (Service Delivery Manager) at Capgemini
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Mike Seymour
PMP and PSM I certified Project Manager with 24+ years\' experience delivering…
Experience
Senior Project Manager (Service Delivery Manager)
Jan 2017 — Present · Chicago, IL, US
I lead transformational IT projects, specializing in AI solutions and large-scale infrastructure modernization. My role involves managing complex, multi-million dollar initiatives that drive operational efficiency for major enterprise clients.AI Innovation Leader - Spearheaded delivery of generative AI chatbot solutions using Azure OpenAI for internal Office 365 integration, company policy Q&A, and technical support systemsLarge-Scale Transformation - Led the Technology Reinvestment Hardware Lifecycle project, successfully replacing obsolete POS devices across McDonald\'s US restaurants to improve operational efficiencyCrisis Management - Took over three at-risk projects and successfully navigated them to completion, safeguarding $3M+ in client contracts through strategic problem-solving and stakeholder managementProcess Innovation - Implemented Agile methodology as Scrum Master, significantly boosting team productivity and enhancing project transparency for stakeholders
Skills
- Project Management
- Team Leadership
- Pos
- Servers
- Technical Support
- Business Analysis
- Xp
- Hardware
- Business Process Improvement
- Computer Hardware
- Process Improvement
- Xml
- Cross-Functional Team Leadership
- Software Documentation
- Databases
- Css
- Point of Sale (Pos) Systems
- Requirements Analysis
- Visio
- Quality Assurance
- Help Desk Support
- Training
- Testing
- Vendor Management
- Windows
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.