Michael S.

Role
Web Analytics and Product Specialist at Travelclick
Location
Orlando, FL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael S.

I am a highly skilled and dedicated web developer with a Master\'s in Digital Marketing…

Experience

  1. Web Analytics and Product Specialist

    Travelclick

    Apr 2018 — Present

    Implement and customize web analytics and website optimization tools based on business needs, specifically Google Analytics, Adobe Analytics, Google Tag Manager, and tracking codes from online media vendors, such as Google AdWords, DoubleClick, Sojern, Facebook, and others using JavaScript, HTML and TravelClick’s proprietary Content Management System (Hospitality ToolBox) and Online Reservation (iHotelier) systems- Gather information and work with Digital Producing teammates to make decisions. Requires relationship-building with other divisions, especially creative and technical teams. Requires contributing to complex projects and working with the DEV teams and marketing associates to carry out tasks to meet ever-changing deadlines. Must often manage competing business priorities- Upgrade, update, and enhance current sites for responsive design and optimized user interface; update content and graphics; monitor performance and results- Convey client concept, code, and publish standards-based content for a variety of formats, including web, smartphones, and tablets- Migration of e-commerce and media tracking tags into the GTM container ID. Follow testing and QA processes to help ensure client satisfaction- Solve pixel tracking customer issues efficiently and with high-quality standards. Ensure top customer retention, through escalating issues appropriately- Update and enhance current sites for responsive design, and optimize their user interface; update content and graphics; and monitor their performance and results- Provide enhanced customer service experiences through direct communication to clients and internal partners ensuring timely and accurate issue resolution- Track and document client issues through established processes and deadlines.

Education

  • Full Sail University

    Bachelor of Science - BS, Web Design and Development

    2016 — 2018

  • Full Sail University

    Master of Science - MS, Digital Marketing

    2018 — 2020

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Michael S. — Web Analytics and Product Specialist at Travelclick in Orlando, FL, US | Unifers