Mike Serrao
IT Leader | Digital Collaboration Tools
- Role
- Global IT Configuration Engineering Manager at Boston Consulting Group (BCG)
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Mike Serrao
Information Technology professional with skill sets of IT Infrastructure management, IT…
Experience
Global IT Configuration Engineering Manager
Mar 2021 — Present · Mumbai, IN
Education
St.Anthony's high school; S.B. College; Oriental College.
S.S.C; H.S.C; B.Com; M.C.S.A. Windows 2003 Server, 2004; 2006; 2009; International
1993 — 2009
University of Mumbai
B.COM, Accounts
2007 — 2009
Skills
- Printer Support
- Team Management
- Software Installation
- Service Delivery
- Technical Support
- Management
- Business Analysis
- Active Directory
- Xp
- Business Strategy
- Troubleshooting
- Domain Name System (Dns)
- Remote Desktop
- Cisco Technologies
- Business Process Improvement
- Computer Hardware
- Business Process
- Windows 7
- Professional Services
- IT Strategy
- Software as a Service (Saas)
- Infrastructure
- Requirements Analysis
- IT Operations
- Servers
- Crm
- Itil
- Network Administration
- Windows
- Vmware
- Information Technology
- System Administration
- Operating Systems
- IT Service Management
- Account Management
- Vendor Management
- Virtual Private Network (Vpn)
- Windows Xp
- Networking
- Telecommunications
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