Mike Penn
Accomplished marketing, sales and operations manager
- Role
- Flooring Sales Manager at Lowe's Companies, Inc.
- Location
- Savannah, GA, US
- LinkedIn followers
- 500 followers
About Mike Penn
Accomplished sales manager, marketing and operations leader, with extensive experience in business development and closing the sale. Strong organizational and time management skills, and ability to build strong relationships with builders, contractors, landscape architects, designers, consumers, government and civic leaders. Proficient in budget management, sales strategy and customer service. Specialties: Visionary Entrepreneurial Leadership – Strategic Business Planning – Organizational Leadership – Team Building Accomplished Spokesperson – High Impact Sales Presentations – Growth and Change Management Operations Management – Market Growth / Development – Key Customer Retention
Experience
Flooring Sales Manager
Jan 2020 — Present · Savannah, GA, US
Serve as the sales expert to contractor “Pros”, and “do- it-yourself” consumers in order to provide detailed product assistance in tile, stone, LVP, laminate, carpet, lumber, building materials, outside lawn and garden, paint, home décor, electrical, plumbing, appliance, doors & windows, and hardware departments. Use active listening skills to understand the customer’s needs in order to recommend the best products and services in support of their project. Explain specifications, features and benefits of products and services, follow up and close the sale. Prepare detailed estimates and bids to assure that products are available to allow the installation in an acceptable time frame. Deliver exceptional customer service while keeping retail areas clean, safe, and stocked for customers’ needs. Key Achievements: • Million dollar club member • Exhibited at Home DIY Trade Show • Met and exceeded all sales quotas and goals • Quickly mastered propriety SAS and CRM software (IMS, ISST, and Genesis) • Earned Platinum Customer Service Award for exceptional customer service
Education
University of Phoenix
Masters of Business Administration (MBA), Business Administration, Management and Operations
Shepherd University
Bachelor of Science (BS), Management
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