Mike Raynor
Head of Product Management, Servicenow @Computacenter
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WORK HISTORY
Head of Product Management, Servicenow @Computacenter
Leicester, GB
As Head of ServiceNow Product Management, I lead the strategic roadmap delivery, and operational management of the platform to ensure it meets business objectives and delivers measurable value. My role encompasses overseeing the entire product lifecycle, from roadmap development to launch, continuous improvement, and the operational run and maintenance of the platform. By collaborating with cross-functional teams, I ensure that ServiceNow solutions are seamlessly delivered, effectively adopted, and consistently aligned with stakeholder needs. Additionally, I lead and mentor a high-performing team, fostering a culture of innovation and excellence to drive transformative outcomes for Computacenter.
EDUCATION
Nottingham Bluecoat Technology College
Information Technology
University of Derby
2:1 BSc (Hons), Computer Networks
SKILLS
ABOUT MIKE RAYNOR
I am an experienced transformation leader with a proven track record of delivering complex programmes for IT managed service providers. Specialising in ServiceNow and enterprise platforms, I have successfully managed end-to-end change initiatives that streamline operations, improve user experiences, and align technology with business objectives.With expertise in leading cross-functional teams and managing stakeholder relationships, I ensure the delivery of impactful solutions that drive measurable results. I am passionate about building high-performing teams and fostering a culture of collaboration, innovation, and continuous improvement.Outside of work, I dedicate my time to my family and whenever possible, taking the opportunity to travel.
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