Mike Rajich
Business & Technology Transformation | Strategic Partnerships | Contact Center | Product Vision & Strategy | Artificial Intelligence | SaaS | Telecom
- Role
- Lead Solutions Architect at AT&T
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Mike Rajich
ROI Minded - Innovator - Strategy Customer Experience.Passionate to improve the customer experience by building innovative products surrounding Data, Conversational AI, Machine Learning, contact centers and virtual agents. 15+ year track record of driving new ideas, concepts and driving product development in emerging technologies; resulting in increased revenue, enhanced competitive positioning. Strategic thinker with solid business acumen combined with strong technical aptitude; talent for bridging communication gap between technical and non-technical audiences. Positive and collaborative builder and leader of diverse high performing teams. Talent for effectively managing multiple complex products concurrently, and ensuring optimal outcomes by identifying opportunities for continuous improvements. Thrive in fast-paced / dynamic environments.Executive competencies include- Product Management & Lifecycle Management- Leading Product, Engineering, Operations teams - Enterprise Vendor Management- Product Innovation & Competitive Analysis- Cross-functional Collaboration and Leadership- Product Enablement and Migration- Consumer & Enterprise Mobility Products- Talent Acquisition & Employee Development / Performance Management
Experience
Lead Solutions Architect
Nov 2023 — Present · Dallas, TX, US
Lead Telecom and Partner initiatives for enterprise customers around the globe. Leverage technical expertise to help customers and partners design, architect, and implement transformational industry solutions. Focused on Voice & Collaboration and AI Solutions for Contact Centers.
Education
Computer Science & Business Technology
Diploma, Computer Science
Vancouver Film School
Diploma, Multimedia
Skills
- Enterprise Software
- Product Marketing
- Strategy
- Vendor Management
- Leadership
- Lte
- Entrepreneurship
- Location Based Services
- Mobile Devices
- Go-to-Market Strategy
- Telecommunications
- Product Development
- Business Analysis
- Analytics
- Cellular Communications
- Mobile Applications
- Mobile Technology
- Solutions Marketing
- Mobile Internet
- Wifi
- Product Management
- Cloud Computing
- Business Development
- Cross-Functional Team Leadership
- User Experience
- Entrepreneur
- Strategic Partnerships
- Competitive Analysis
- Customer Experience
- Start-Ups
- Sms
- Mobile Communications
- Product Lifecycle Management
- Project Management
- Networking
- Market Research
- Testing
- Wireless
- Saas
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