Mike Morales

About Mike Morales

Team leader with 20+ years of experience developing and supporting software and services…

Experience

1. Principal Software Engineering Manager

   Microsoft

   Sep 2017 — Present

   Working in the Microsoft Digital organization, I lead a team of 10 talented software engineers and 8 software engineering vendors. Our goal is to provide engineering and DRI (directly responsible individual) support for the Microsoft-wide production instances of ServiceNow, related systems integrations, and ITIL-based human interaction workflows. Our solutions are built on ServiceNow and best-in-breed Azure services. Responsibilities Include-Driving LiveSite culture and mindset within my software engineering feature crews -Working with peers and leadership on vision, scope, and goals -Engaging with partner teams to enable beneficial relationships through co-development of solutions -Defining and developing Azure solutions with scalability, availability, resiliency, and performance top of mind -Managing and prioritizing multiple projects in accordance with high level objectives -Develop a highly effective teams by setting priorities, workload balancing & unblocking issues affecting the services & team’s morale -Managing vendor programs and budget -Document and publish clear and concise technology standards and implementation plans for service development, quality, and operations

Skills

• Solution Architecture
• High Availability
• Servicenow
• Enterprise Architecture
• Scrum
• Devops
• Microsoft Technologies
• Program Management
• Itil
• Software Development
• Agile Methodologies
• Saas
• Sharepoint
• Cloud Computing
• Software Project Management
• Agile Project Management
• Data Center
• IT Strategy
• Enterprise Software
• Technical Leadership
• Management
• Infrastructure
• Sdlc
• Virtualization
• System Deployment