Mike Jackson
Commercial Growth Manager @Utility Warehouse
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WORK HISTORY
Commercial Growth Manager @Utility Warehouse
London, GB
This is a highly cross-functional role, combining commercial strategy, deep performance analysis, sales enablement, and critical retention initiatives to drive in-quarter trading performance and sustained business growth. I am am responsible for the brilliant execution of trading plans across multiple services and channels. This position is commercially focused, with customers and colleagues at the heart of every decision, driving robust growth strategies through detailed, data-led analysis. The core function involves managing and delivering complex commercial messaging and strategic change to maximise positive impact on both customers and colleagues.
EDUCATION
Cambridge Spark
L4 Data Analyst Apprenticeship, Data Modeling/Warehousing and Database Administration
University of the West of England
BA Honours, Business Studies
SKILLS
ABOUT MIKE JACKSON
I am a strategic Commercial Growth Leader who consistently delivers multi million-pound commercial results by merging deep performance analysis with high-impact sales enablement and retention strategies. My track record is defined by quantifiable financial impact: Generated over £30 million in net present value (NPV) by leading major transformational projects and optimising digital calls to action across high-volume sales channels. Built and scaled a Sales-Through-Service operation to be the highest performing out of 8 UK sites (Sky), increasing conversion by 365% and delivering an incremental £0.9 million in 12 month gross revenue (ARPU). Optimised complex commercial messaging and strategic change initiatives, consistently driving in-quarter trading performance and sustained business growth across multiple services and channels. I excel at driving robust, data-led growth strategies, managing complex stakeholder relationships across Sales & Marketing and Customer Service, and coaching talent at all operational levels. I am a specialist in digital and contact centre sales optimisation, committed to executing brilliant trading plans with customers and colleagues at the core.
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