Mike Pipicello
Vice President Client Services @Globalstep
Montreal, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Dec 2021 — Present
Vice President Client Services @Globalstep
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CA
EDUCATION
1997 — 2000
Dawson College
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
2000 — 2002
Lasalle College
Business Adminstration, Business, Management, Marketing, and Related Support Services
SKILLS
Customer SatisfactionBudgetsBusiness DevelopmentInbound MarketingBpoCall Center DevelopmentCross-Functional Team LeadershipStrategic PlanningProduct MarketingCustomer ExperienceWorkforce ManagementPerformance ManagementRecruitingAvayaOperations ManagementOutsourcingRetailNew Business DevelopmentRelationship ManagementBusiness AnalysisEmployee RelationsSalesLead GenerationTeam ManagementLeadershipConsultingMarketingTeam BuildingTelemarketingAccount ManagementCall CenterLoyalty ProgramsProject ManagementSales ManagementTrainingChange ManagementTime ManagementVendor ManagementTelecommunicationsCustomer Acquisition
ABOUT MIKE PIPICELLO
Specialties: Consulting, Management, Strategic Planning, Creation and Implementation of Processes and Procedures, Gaining Efficiency/ Productivity from both processes and labor.
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