Mike Holmes
Manager, Professional Services @Clariti
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WORK HISTORY
Manager, Professional Services @Clariti
EDUCATION
Queen's University
Bachelor of Arts - BA, English
SKILLS
ABOUT MIKE HOLMES
Meticulous planner and strategic thinker with 15 years of experience leading and coaching high-performing teams and over 8 years of experience in product management roles and projects. Adept at leading strategic initiatives, cross-functional collaboration and problem solving. Deep knowledge and experience working with various methodologies including SDLC, Waterfall, and Agile. I am passionate about building, coaching, and mentoring effective teams within Product-based organizations. Specialties: • Mentorship and coaching high-performing teams • Professional Services and Product consulting • Problem solving: breaking down complex business issues into specific recommendations • Product management: discovery, brainstorming, user stories, agile, scrum • Business analysis, requirements gathering, requirements documentation, digital business consulting, data analysis • Estimation, proposal management, pre-sales, gap analysis, enterprise analysis • Project management: scope management, schedule management, cost management, risk analysis • End user training, training documentation • Technologies and Platforms: Google Cloud, ClickUp, Datorama, Adobe Experience Manager, Microsoft Dynamics CRM, Microsoft SharePoint, Drupal, Salesforce Marketing Cloud (SFMC) and Government Cloud, Acoustic (Silverpop), WordPress, SQL
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