Mike Petillo
SaaS Solutions Consulting, Sales, Channel Partnerships | E-Commerce | AI | FinTech
- Role
- Senior Solutions Engineer at ESW
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Senior Solutions Engineer
May 2022 — Present · New York, NY, US
Lead the successful scoping and onboarding of multiple retailers- Manage the client relationship from the pre-sales phase through project go live- Conduct consulting/scoping/best practices workshops with clients- Provide technical & operational support during client engagement process- Document solution requirements concisely and accurately, to ensure product and implementation teams were aligned- Liaise with product owners, to generate product development requests based on client requirements- Manage cross functional relationships between sales, onboarding/delivery, and product teams- Evaluate integration needs for clients- examining e-Commerce platforms, financial/payment platforms, 3PL/shipping integrations, and analytics tools- Configure solution setup and integrations
Education
Harvard Business School Online
Certificate in Business Analytics
2021 — 2021
University of California, Berkeley, Haas School of Business
Certificate in Artificial Intelligence and Machine Learning, Artificial Intelligence
2023 — 2023
Boston University
Bachelor of Science (B.S.), Business Administration and Management, Finance
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