Michael Mercurio

About Michael Mercurio

PMO LEADER and TRUSTED BUSINESS PARTNER with an uncompromising commitment to delivering top quality customer service. Proven track record of building and directing high performance organizations that deliver strategic, business value driven solutions for mid-sized to Fortune 500 companies. Extensive industry and consulting experience in leading large scale IT strategy and business transformation programs in the Life Sciences industry. Demonstrated success in streamlining organizational processes, increasing business capabilities, and significantly reducing ongoing operational costs. Possesses the right mix of skills for both strategic thinking and tactical execution – equally proficient in both. Exceptional interpersonal skills, with a natural ability to establish long-term, positive relationships with clients and co-workers. Believes in personal accountability, leading by example, and demonstrating the highest levels of integrity. PMO LEADERSHIP: Extensive experience in building and directing global PMO organizations that increase business focus, exceed project execution standards, improve customer satisfaction, and deliver measurable business value. PROCESS IMPROVEMENT: Broad expertise in streamlining and strategically redesigning existing operations, achieving ongoing operational efficiencies, reducing overall costs, and significantly improving service delivery capabilities. PROGRAM MANAGEMENT: PMP certified with a proven track record of successfully leading various global cross-functional teams in delivering highly visible, mission critical projects/programs from conception to implementation. STRATEGIC PLANNING: Skilled at partnering with senior executives to define business challenges, identify industry best practices, and successfully implement innovative solutions to achieve business goals. PORTFOLIO MANAGEMENT: Expertise in establishing governance frameworks to ensure the portfolio is properly balanced to achieve alignment with the business strategy and the desired combination of short and long term payoff. INFORMATION TECHNOLOGY: More than 20 years experience in successfully leading global IT organizations, covering the complete IT spectrum including strategy, client partnership, application development, and service delivery. CORE COMPETENCIES: • IT Strategy & Business Transformation • Project Management & PMO Leadership • Governance & Portfolio Management • Business Intelligence & Data Warehousing • IT Service Management & Process Improvement • Vendor Management & Contract Negotiations • Financial Management & Analysis

Experience

1. Vice President Client Services

   C&f

   Apr 2020 — Present · New York, NY, US

   C&F is a technology services company specializing in data and cloud solutions for regulated industries. We combine business and process insights with our technology expertise in helping companies transform into modern data-driven organizations. Through our broad experience with leading-edge digital technologies, we are able to build state-of-the art analytical platforms based on the newest technological trends and methodologies. In addition, our nearshore model (US 20% & Poland 80%) allows us to leverage an emerging technology and engineering hotspot in Poland to obtain high-level skills and better product quality at a fair and reasonable price. With more than 20 years of experience in leading large scale IT strategy and business transformation programs, C&F is a trusted business partner for some of the largest international Fortune 500 organizations in the Life Sciences and Financial Services sectors.

Education

• Seton Hall University

  MBA

• Rutgers, The State University of New Jersey-New Brunswick

  BA