Mikel Zaremba

Owner @Mikel James Digital

Fresno, CA, US

Drove 15% revenue growth for Viva! Be Bowl’d, a fast-casual restaurant, by designing Instagram campaigns that boosted follower engagement by 200% in three months, leveraging targeted Reels and Stories.Led AI automation strategy for five restaurant clients, implementing chatbots that cut customer response times by 50%, enhancing guest satisfaction and freeing staff for in-person service.Spearheaded analytics-driven content plans, using tools like Sprout Social and Google Analytics to optimize posting schedules, resulting in a 30% increase in click-through rates across platforms.Mentored two junior freelancers on campaign execution, fostering a collaborative approach that improved client delivery timelines by 20%.Developed loyalty program automations for a local bistro, increasing repeat customer visits by 25% through personalized SMS and email triggers.