Mike Tracy
Health Plan Operations Executive ★ Consistently Putting The Member First ★ Delivering Exceptional Results while Driving Operational Efficiency
- Role
- Chief Operating Officer at Lucent Health
- Location
- Bradenton, FL, US
- LinkedIn followers
- 500 followers
About Mike Tracy
I’m a solution-focused executive committed to improving population health, enhancing the customer experience, and simplifying healthcare. Over my career, I’ve led impactful work that benefits both individuals and organizations. The dynamic nature of the industry fascinates me, and I enjoy blending innovation with tradition to solve complex health challenges.My expertise lies in turnarounds, operational transformation, strategic execution, and organizational development. Throughout my career, I\'ve created robust operational processes and technical infrastructure. I improve performance on quality measures through establishment of KPIs and institution of impact assessment models to optimize technology, internal efficiencies and workforce planning.As a leader, I drive accountability, inspire and motivate teams to perform in a high-quality and efficient manner to maximize operational results. I\'m a people activator and culture builder of onshore/offshore resources with a focus on enhancing the customer experience and reducing labor expense. I\'m differentiated by my superior financial stewardship, which I utilize to drive continuous improvement of policies, workflow, and processes. I assess and implement improved processes and new technology and drive data-driven operations. I\'ve transformed underperforming organizations into drivers of revenue growth. In October 2023 I took a planned professional intermission. I’m currently exploring personal interests, while staying professionally active through carefully chosen consulting opportunities. When the right opportunity presents itself, I look forward to continuing my health plan leadership journey.
Experience
Chief Operating Officer
Oct 2024 — Present
Education
Western Governors University
Bachelor of Science - BS, Business Administration and Management, General
University of North Carolina at Charlotte
Business Administration and Management, General
The Wharton School
Executive Leadership Program
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