Mike López
Residential Bellperson @The Ritz-Carlton Hotel Company, L.L.C.
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WORK HISTORY
Residential Bellperson @The Ritz-Carlton Hotel Company, L.L.C.
Dallas, TX, US
Adapted the 21-Day departmental certification guide as annual recertification guide for existing associates.(August 2023)- Developed a 21-Day departmental certification guide, decreasing the new hires’ onboarding period by 76%(June 2023)- Accepted the Loss Prevention Learning Coach role (May 2023)- Winner of The Ritz-Carlton Five-Star Employee Of The Quarter (April 2023)- Achieved the Peer Review Panelist Certification (March 2023), demonstrating subject matter expertise, critical thinking, time management and an unbiased approach to conflict solving- Achieved the Be Safe Committee Panelist Certification (February 2023), commissioned with training, implementation and compliance of Job Safety Analysis (equivalent to EH & S trainings found on the PLE platform)- Achieved the Certified Lodging Security Officer (CLSO) Certification by the American Hotel & Lodging Educational Institute (November 2022), demonstrating proficiency in safety preparedness, risk assessment and emergency management.
SKILLS
ABOUT MIKE LÓPEZ
Mike Lopez is an analytically driven professional with over 15 years of experience in…
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