Mikella Chrisman

About Mikella Chrisman

Businesses call when everything is on fire: leads leaking, staff overwhelmed, systems duct‑taped together, promises by overseas sales agents never turnout as anticipated. When business owners need an efficiency-obsessed expert who can turn chaos into a controllable, scalable revenue generating successful businesses, they call me.This is where 15 years of executive leadership, operations discipline, fiscal oversight, staff development, strategy-driven meets AI solutions architecture.As Co‑Founder and COO of IntelliClinic.io, I design and deploy AI‑powered platforms, AI Employees, Smart Websites, and AI Voice Agents that quietly run in the background while owners get their time, profit, and sanity back. Not to mention the 70-90% savings on payroll. Our AI Employees run everything from outbound sales calls, front‑desk operations, scheduling appointments, holding two-way conversations with leads directly from your websites, reputation management increasing 5-star reviews while optimizing SEO, 10Xing market reach through carefully crafted marketing algorithms, full brand recognition, automated social media posts & analytics, up-to-date Meta Ads, all the way to full-charge booking. I consolidate fragmented, ineffective, and inefficient processes into one integrated, data‑driven ecosystem.​Highlights:Drove 69%+ improvements in operational efficiency for SMBs by rebuilding workflows with AI Employees, AI voice agents deployed from websites, and automation.​Led full turnarounds of struggling organizations, including achieving national certification for a sober living provider within 1 year while restoring financial & community trust after years of foul play.Managed multi‑million‑dollar portfolios (20+ properties across OH & KY) & full P&L/operations for complex, regulated environments.​My Super-Hero PowersInstantly spots fraud, waste, and broken processes, then fixes them w/ systems, not heroics.​Translates C‑suite vision into execution playbooks teams actually follow.Blends a direct, energetic leadership style (yes, that same presence in the group fitness studio)w/data‑driven decision making.If you’re searching for:An executive to build or fix an AI‑powered operation, deploy AI into your business so competitors don\'t blow right past you.An operations executive to productize & scale service delivery while reducing costs & headaches.An experienced turn around expert who rallies teams through transformation, energy, buy-in…let’s talk. I thrive in environments where expectations are high, problems are messy, and impact is measurable.

Experience

1. Financial Controller

   Next Level Now, Inc

   Feb 2026 — Present · Boston, MA, US

   Lead financial strategy and operational planning for a growing IT Managed Service Provider. • Improve cash flow by implementing structured forecasting, AR optimization, and cost control initiatives. • Partner with executive leadership to develop pricing strategies that increase recurring revenue and margins • Build KPI dashboards to monitor gross margin by service line, technician utilization, and contract profitability. • Reduce operational costs through vendor renegotiations, process automation, and expense audits. • Strengthen financial reporting accuracy and improve month-end close timelines. • Support growth initiatives including acquisitions, new service offerings, and market expansion strategies. • Lead and mentor accounting and support teams to drive continuous growth and development to deliver next level results

Education

• AIT

  Certificate, Military Information Systems Technology

  2000 — 2001

• Indiana Wesleyan University

  Master of Business Administration - MBA, Business Administration and Management, General

• Indiana Wesleyan University

  Bachelor of Science (B.S.), Business Administration and Management, General

  2004 — 2007