Mike Launay

Claims Specialist @Illinois Department Of Employment Security

Mount Vernon, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2016 — Present

Claims Specialist @Illinois Department Of Employment Security

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Mount Vernon, IL, US

Audit, review, correct and process unemployment claims according to the regulations set forth by unemployment law; Interpret unemployment law to claimants; Assist and train claimants to procedures involved in the filing and maintenance of claims; Audit claims and biweekly certifications for possible monetary fraud.

EDUCATION

2012 — 2014

Murray State University

Master of Business Administration (M.B.A.)

2010 — 2012

Mid Continent University

Bachelor of Science (B.S.), Business Management

2012 — 2012

UCLA

Business Applications of Calculus

2000 — 2014

Clayton Academy of Music

Private Voice Lessons

1991 — 1994

Pensacola Christian College

Speech Communicatioons / Music

SKILLS

Social NetworkingSocial Media MarketingVideo EditingWebsite PromotionTelecommunicationsRetailMarketing StrategyRecruitingSocial MediaOperations ManagementManagementTeam BuildingSales ManagementCustomer RetentionCustomer ServiceTeam LeadershipDirect SalesTelephone SkillsMarketingProject PlanningLeadership DevelopmentMicrosoft OfficeSalesSelling SkillsCustomer SatisfactionTrainingNew Business DevelopmentNetworkingAdvertisingPublic RelationsSingingEvent PlanningTalent ManagementBandEntrepreneurshipMarketing CommunicationsStrategic PlanningRetail SalesGraphic DesignAccount Management

ABOUT MIKE LAUNAY

Employment Specialist / MBA / Tenor

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Mike Launay — Claims Specialist at Illinois Department Of Employment Security in Mount Vernon, IL, US | Unifers