Mikel Brown

About Mikel Brown

Versatile professional with 9+ years of experience conducting research and gathering data to determine user needs and achieve financial objectives. Expertise in creating and facilitating mentorship programs and training materials to support financial procedures. Proficient in leveraging financial literacy knowledge to implement growth strategies for retaining and maintaining consumer and business relationships. SKILLS Organizational Development Wireframing Critical Thinking UX Design Training & Leadership Conflict Resolution Process Improvement Collaboration Adaptability User Empathy Adobe Suite Figma

Experience

1. Vice President - Store Manager Team Lead

   TD

   Dec 2022 — Present

   Develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses.•Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. •Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.

Education

• Brooklyn College

  Bachelors of Science, Business Management/ Finance

  2001 — 2006

• Keller Graduate School of Management, Devry University

  MASTERS, Leadership and Organizational Development

  2010 — 2013