Michael Kamin
Account Manager @First Stop Health
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WORK HISTORY
Account Manager @First Stop Health
Chicago, IL, US
Charged with demonstrating First Stop Health values to clients each day through various account management assignments, including- Retain clients by continuing to show value and provide exceptional service. Grow client revenue by adding new products and expanding current populations who receive services; collaborate both externally with clients/brokers and internally with different departments; responsible for relationships with 150+ clients and $3.3 million- Develop relationships with mid-sized to large clients and broker partners who serve clients in MI/WI/MN territory - Communicate the value of the benefit regularly including review calls and open enrollment meetings with client and brokers - Navigate key stakeholders at the client to advocate for FSH benefit by providing exceptional client experience and helping clients solve their problems- Stay organized, while prioritizing and managing multiple tasks and proactively planning to meet deadlines - Plan, analyze, interpret and evaluate territory while looking for opportunities to improve client retention and growth of $751k- Meet and exceed large quota and overall client revenue by expanding on current service offering, delivering price increases, and reducing churn - Work with clients to add additional products and/or grow footprint by expanding benefits to additional population - Travel on-site to conduct performance reviews, product add-on opportunities, product enhancements, and build relationships- Cultivate strong relationships with team members and collaborate on strategy - Maintain and improve processes by following standards, policies and procedures, as well as use SalesForce.com to record activities
EDUCATION
University of Illinois Urbana-Champaign
Bachelor's degree, Broadcast Journalism
SKILLS
ABOUT MICHAEL KAMIN
Experienced sales representative and account manager with refined communication skills and ability to work with a variety of different customers, including B2B and B2C. Able to understand needs of individual clients and help find solutions. Exhibits strong ability to build meaningful connections with customers and simplify complex sales processes. Work cross-functionally with internal groups including marketing, product development, and service.
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