Michael J. Petrou

About Michael J. Petrou

Skilled at geographic market analysis, assessment of competitive landscape, development of sales strategies and targeting key accounts, creating pricing models and service level agreements, and implementing and executing service plans and managing profitability through a multi-store organization.

Experience

1. Franchise Owner President

   Dairy Queen

   Apr 2015 — Present

   Exercised organizational leadership practices and communicated business vision to achieve sales goals. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines. Interviewed, trained and supervised employees. Oversaw storewide merchandising benchmarks to maintain operational excellence. Implemented standard operating procedures, training programs and office management systems to train workers and streamline workflows. Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies. Reconciled daily sales, prepared bank deposits and assessed financial transaction reports. Set pricing structures according to market analytics and emerging trends. Devised business and marketing plans and prepared monthly financial reports. Kept up-to-date on regulatory changes affecting business operations. Calculated inventory levels, priced store products and generated credit memos for returned merchandise.

Education

• Wayne State University

  Master of Business Administration (MBA)

  1999 — 2001

• Eastern Michigan University

  Bachelor of Science (BS)

  1994 — 1999