Mike Funk
Director Contact Center Sales & Service @First Tech Federal Credit Union
Roseville, CA, US
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WORK HISTORY
Jun 2022 — Present
Director Contact Center Sales & Service @First Tech Federal Credit Union
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Rocklin, CA, US
Oversee end to end Member experience within the Contact Experience Center. Manage sales program to achieve excellent member experiences while exceeding sales expectations. Lead CC Relocation Team, supporting members financially before during and after their relocation journey.
ABOUT MIKE FUNK
Results driven leader with extensive operational call center service leadership…
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