Mike Jasper

About Mike Jasper

I\'m a writer, editor, and problem-solver with over two decades of high-tech experience and a passion for clear and concise communication. I take complex concepts, procedures, and references and break them down into meaningful, understandable pieces that you can use to work more efficiently.I also write novels and short stories, and I run a tiny indie publishing company on the side. https://michaeljasper.net/unwrecked-press/

Experience

1. Senior Principal Documentation Specialist

   ScienceLogic

   Feb 2022 — Present

   In this role, I continue to work on all of the existing areas from my previous role, but now I focus more on the architecture of our documentation, from the organization of sections and topics in our online help to maintaining and updating our CSS. I\'m responsible for the docs for SL1, Skylar AI, and the AIOps features in SL1 for Anomaly Detection, among other products.

Education

• University of Iowa

  Bachelor of Arts - BA

• North Carolina State University

  Master of Arts

Skills

• Writing
• Editing
• Blogging
• Online Marketing
• Content Development
• Proposal Writing
• Digital Publishing
• Framemaker
• Technical Communication
• Digital Strategy
• Content Management
• Proofreading
• Customer Service
• Software Documentation
• Documentation
• Newsletter Production
• Social Media
• Content Strategy
• Captivate
• Wordpress
• Publications
• Technical Documentation
• Training
• Testing
• Books
• Web Content Writing
• Quality Assurance
• Press Releases
• Adobe Acrobat
• Creative Writing
• Saas
• Crm
• Agile Methodologies
• Management
• Project Management
• Robohelp
• Dreamweaver
• Online Help
• Snagit
• Web Content