Mayank Mk Kaushik
Business Development Manager @Nextgen Invent, An Inc.5000 Company
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WORK HISTORY
Business Development Manager @Nextgen Invent, An Inc.5000 Company
New Delhi, IN
EDUCATION
Mahatma Gandhi University
Bachelor's degree, Bachelors of Arts
ABOUT MAYANK MK KAUSHIK
I’m a customer and revenue leader with 12+ years across B2B SaaS, fintech, and enterprise environments—working at companies like Adobe, American Express, Pepper Content, and high-growth startups.My core strength sits at the intersection of customer trust and commercial outcomes.I’ve consistently grown accounts, improved adoption, reduced churn, and expanded revenue by first understanding how customers actually operate—their constraints, incentives, and internal politics—and then aligning solutions that make sense for them and the business.I’m equally comfortable:Owning expansion and upsell conversationsHunting and getting new businessNavigating compliance-heavy environments (AML/KYC, audits, governance)Partnering with Sales, Product, Support, and LeadershipMentoring teams while staying hands-on with customersI believe strong Customer Success and Account Management isn’t about “being nice” or “being aggressive.”It’s about clarity, accountability, and long-term thinking—doing what’s right for the customer while building sustainable revenue.
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