Mike Heath

Managing Director @Investnow

Lower Hutt, NZ

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Sep 2016 — Present

Managing Director @Investnow

Leading all dimensions of the new direct channel for retail managed funds investment, for Implemented Investment Solutions (IIS)- InvestNow.co.nz- Brand- Channel- Customer Experience- Product- Customer Service- Strategy

EDUCATION

1983 — 1986

University of Otago

B Com, Marketing

N/A

Institute of Directors in New Zealand

Chartered Member

SKILLS

Customer Relationship Management (Crm)Business AnalysisStrategySocial NetworkingAccount ManagementSoftware Solution SalesChange ManagementProduct ManagementBankingMarketing ManagementNew Business DevelopmentBusiness DevelopmentRetail BankingRelationship MarketingTrading SystemsBrand ManagementMarketing StrategyStrategy FormulationBusiness PlanningRelationship ManagementManagementAnalyticsCrmBusiness StrategyStakeholder ManagementTeam LeadershipRetail MarketingSocial MediaBrand Positioning StrategiesLeadershipMarketingStrategy ImplementationMarketing CommunicationsStrategic PlanningSponsorship ActivationFinancial MarketsBrand DevelopmentSegmentationProduct DevelopmentB2b Marketing

ABOUT MIKE HEATH

Head of Marketing, Retail Division, Contact Energy LimitedResponsible for Retail Marketing for mass market customers – Residential and Small Business – Segment Management, Product Management, Customer Communications, Customer Experience and Customer Research & InsightMember of Retail Leadership Team, collectively responsible for $1bn annual revenue and customersBrought the Customer Strategy and Product Management functions, of Retail Marketing, together as one teamTransitioned from a fuel-centric product management structure and focus, to a customer-centric segment structure

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