Michael Hammond

Account Development Manager @Welcomm Communications

Market Harborough, GB

As an Account Development Manager at Welcomm Communications Ltd, a leading provider of business communications solutions, I play a key role in supporting organisations across the UK with their digital transformation and communications strategy.My responsibilities include:• Identifying and developing new business opportunities, working closely with SMEs and larger enterprises to understand their technology needs.• Managing and nurturing existing client relationships, ensuring a consultative approach that delivers long-term value.• Promoting and selling a portfolio of solutions including mobile, unified communications, business broadband, hosted telephony, critical communications and IT services.• Collaborating with internal teams (technical support, project management, customer service) to ensure seamless onboarding and client satisfaction.• Maintaining strong product knowledge across our offerings and staying up-to-date with industry trends to deliver relevant, future-proof solutions.• Achieving and exceeding sales targets, consistently contributing to the growth of the business.At Welcomm, I’m proud to be part of a customer-first team that prioritises tailored advice, reliable service, and scalable solutions to help businesses work smarter, not harder.

BCS - The Chartered Institute for IT

IT Technical Sales Apprenticeship Level 3 (Pareto Law), Sales

Western Sydney University

Master of Planning (MSc), City/Urban, Community and Regional Planning

University of Northampton

Bachelor of Science (BSc), Architecture Technology