Mike Goulart

Senior Director, Business Acceleration @ODAIA

Westport, CT, US
EMAILS
m••••••••@odaia.ai
MOBILE NUMBERS
+15•••••••36

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WORK HISTORY

May 2023 — Present

Senior Director, Business Acceleration @ODAIA

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New York, NY, US

As an early director as part of ODAIA\'s leadership team, I built the Business Acceleration function from the ground up — growing the team from 0 to 15 and serving as senior escalation point for our most strategic accounts — while the company scaled revenue 4x and expanded its customer base 7x. I lead the teams responsible for professional services and customer success helping pharma\'s most innovative brands unlock the full potential of ODAIA\'s AI-powered commercial intelligence platform.

EDUCATION

2006 — 2010

Questrom School of Business, Boston University

Business Administration, Finance & Business Law

2009 — 2009

Boston University London Internship Program

Management & Finance, Finance, Art History

SKILLS

Medical AffairsSapChange ManagementVaultTraining DeliveryRequirements GatheringSalesforce.comTest ManagementPmoSap SdSap CrmPharmaceutical IndustrySoftware DocumentationProcess MappingRequirements AnalysisCloud ComputingCrmFunctional TestingVeevaSaasAgile Project ManagementKol ManagementProduct ManagementUser Acceptance TestingMulti-Channel MarketingEnterprise Software

ABOUT MIKE GOULART

I help life sciences companies turn data into commercial action. At ODAIA, I lead Business Acceleration — working at the intersection of AI, pharma commercial strategy, and customer outcomes. My team partners with global life sciences organizations to drive adoption of Maptual, our AI-powered commercial intelligence platform, helping field teams work smarter and leaders make faster, better decisions. My background spans professional services, customer success, product, and sales — which means I understand both what customers need and how to build the internal teams and processes that deliver it consistently at scale. What I focus on- Building and scaling high-performing CS and professional services teams- Translating complex customer needs into actionable implementation strategies- Driving time-to-value for enterprise SaaS deployments in regulated industries- Bridging the gap between commercial strategy and technology execution If you\'re a Director-level leader looking to do meaningful work at the edge of AI and pharma — or if you\'re exploring advisory or consulting conversations in this space — I\'d welcome a connection.

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