Mike Michael G.

About Mike Michael G.

I’m an Operations and Strategy Leader with 10+ years scaling Product and Engineering organizations through clarity, alignment, and predictable execution. My work centers on designing operating models that connect strategy to delivery, whether in a Chief of Staff capacity or as a Director of Operations.I excel at unifying fragmented workflows, building organizational rhythms that improve decision-making, and enabling leaders with the insight and structure they need to drive outcomes. My background spans SaaS, mobile gaming, and complex platform environments, with deep experience in planning cadences, organizational frameworks, and cross-functional execution at scale.I thrive in remote-first environments where strong systems, clear expectations, and intentional alignment unlock higher performance across global teams. I’m especially effective in strategic operations roles including Chief of Staff, Director of Operations, Program Director, or similar positions requiring a blend of execution leadership, organizational design, and cross-functional partnership.

Experience

1. Product Operations Director

   Madhive

   Oct 2024 — Present · Seattle, WA, US

   As Product Operations Director at MadHive, I led the unified operating model for a bi-coastal Product & Engineering organization following the acquisition of Frequence. I drove the end-to-end integration of tools, workflows, and planning practices, establishing a scalable SDLC and a shared execution framework adopted across both companies.I implemented the organization’s quarterly planning structure, introduced discovery-first approaches, and formalized the operating cadence for retrospectives, OKR alignment, and leadership reviews. I facilitated monthly Product Leadership forums to surface insights that informed prioritization and strategy, and organized cross-functional offsites that strengthened alignment and execution.Key Focus Areas:• Post-acquisition integration & operating model design• Quarterly planning & roadmap alignment• Executive enablement & cross-functional leadership• Organizational clarity & scalable processes• Global team operations across EST, PST, and IST• Partnering directly with CPO/CTO to support strategic decision-making

Education

• College of Southern Nevada

  Associate's degree, Applied Science

Skills

• Project Management
• Salesforce.com
• Team Coordination
• Incident Management
• Adobe Fireworks
• Account Management
• Mobile Devices
• Os X
• Customer Retention
• Customer Service
• Contact Centers
• Software Deployment
• Mobile Technology
• Management
• Ios
• Adobe Photoshop
• Troubleshooting
• Networking
• Microsoft Office
• Project Coordination
• Leadership
• Call Centers
• Software as a Service (Saas)
• Business Process Improvement
• Team Leadership
• Google Apps
• Mobile Games
• Microsoft Excel
• Production Deployment
• Telecommunications