Michael Dolan
Service Delivery Director - Head of Global Buyer Experience @TTEC
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2022 — Present
Service Delivery Director - Head of Global Buyer Experience @TTEC
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Leeds, GB
EDUCATION
1990 — 1993
University of Glasgow
Bachelor of Science (BSc)
SKILLS
TeamworkTeam ManagementCompetitive AnalysisCustomer ExperienceContract NegotiationStart-UpsSalesProduct ManagementB2bAccount ManagementChange ManagementOutsourcingPerformance ManagementProcess ImprovementAnalysisLeadershipMarketing StrategySalesforce.comProject PlanningLead GenerationVendor ManagementKey Account ManagementInternational SalesStrategyOnline MarketingTrainingCustomer SatisfactionNew Business DevelopmentBusiness StrategySales ManagementForecastingHuman ResourcesBusiness AnalysisP&L ManagementCustomer Relationship Management (Crm)Contact CentersBusiness IntelligenceMarket ResearchProject ManagementCall Center
ABOUT MICHAEL DOLAN
I am most passionate when I can collaborate with like-minded professionals to identify…
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