Mike Divello
Director of Operations and Sales @Vitalant
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WORK HISTORY
Director of Operations and Sales @Vitalant
Chicago, IL, US
Highlight - delivering all milestones ahead of timelines for 31 million dollar Chicago Transit Authority (CTA) Midlife Bus OverhaulTrack key project initiatives to ensure overhaul and repair of 100 buses occurs on schedule and in a timely mannerIncrease sales by providing parts and labor quotes to the CTA for subcontractor repairs outside of scope of work in agreement Function as New Flyer Industries liaison between the CTA and three subcontractors to maintain flow of work and oversee logisticsCommunicate with CTA regarding movement of buses to contractor sites and complete chain of custody formsIdentify best practices and critically review processes to construct operational and sales efficiencies and standard operating proceduresUtilize Oracle to establish on-site warehouse with ten million dollars in bus parts inventory and label applicable shelves and racksConfirm timely delivery of bus parts to CTA and three subcontractorsMaintain records such as quality control checklists and defective parts reports throughout the duration of the projectHire and manage materials specialist and customer experience representatives to enhance service provided to CTAReview 1,100 page contract from CTA and provide edits and suggestions to New Flyer Industries Legal Team
EDUCATION
Iowa State University
Master of Science
DePaul University
Bachelor of Science
ABOUT MIKE DIVELLO
Multi-faceted Servant Leadership, Operations, Sales, Human Resources, and Events…
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