Mike Dell
VP Product Management - Dmz and Firewall Network Services @JPMorganChase
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WORK HISTORY
VP Product Management - Dmz and Firewall Network Services @JPMorganChase
City Of London, GB
Product Manager for all JPMC Global DMZ and Firewall Infrastructure.• Own an infrastructure estate of nearly devices which provide multi-layered defense and protection.• Took over program to introduce a new Firewall vendor, and accelerated it by 4 months.
EDUCATION
CIM | The Chartered Institute of Marketing
CIM Professional Certificate for those in B2B Marketing, B2B Product Marketing
University of Cambridge
Master of Engineering (MEng), Control and Information Engineering
SKILLS
ABOUT MIKE DELL
I am a product manager in the B2B tech space, with extensive experience in mission-critical infrastructure and recently holding significant roles at Microsoft and JP Morgan Chase. I build successful products by understanding both the underlying technology and the relevant market context using my engineering background and my ability to communicate clearly across a wide spectrum of audiences. I love engaging with customers, from coal-face techs to C-suite execs. My superpower is my combination of curiosity, logic and diplomacy to understand people\'s wants, needs and desires, and find mutually beneficial outcomes.I\'m particularly proud of these career achievements:• Grown a product from launch to 600+ customers including the world’s largest and most demanding Telcos. • Awarded a prestigious President’s Club Award at Metaswitch Networks Sales Conference for holding a pivotal role in winning contracts with major telecoms providers, including Sprint in the US and Deutsche Telekom Germany.• Refined focus of quality investments in Azure through implementing a single up-time KPI to report on reliability as experienced by mission-critical customer applications. Required alignment & evangelization across 50+ teams and conducting incident and statistical analysis of multiple years of outage data.
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