Mike Cross

Loss Prevention Manager @Sears Canada

Red Deer, AB, CA

Staff Management- Interview, Screen, Hire, Train New staff- Conduct Loss Prevention orientation with all new Associates- Maintain Staff files- Ensure LP training remains current and arrange when needed(ie. First Aid, Apprehension & Handcuffing)- Create and Maintain LP department schedules, sign-off on time off requests, and ensure department goals are met- Liaise with local RCMP to establish and maintain a good working relationship- Investigate and address issues related to internal theft and fraud- Investigate and address issues related to workplace violenceInventory Management- Keep and Maintain Equipment (Ink Tags, Spider Wraps)- Monitor physical securitization to ensure it meets corporate and store-level standards- Patrol and Monitor sales floor to detect and deter theft- Pursue and apprehend suspects when required, transferring custody to RCMP- Create and Maintain effective strategies for reducing overall shrinkage- Maintain inventory of mechanical keys and keywaysHealth and Safety Management- JHSC Co-Chair- Attend and Participate in JHSC meetings- Keep and Maintain First Aid Supply Inventory- Inventory and Replenish First Aid Kits and Eyewash Stations- Create and Maintain Fire Extinguisher inventory- Attend and treat customer injuries, reporting and filing relavent information with insuranceCCTV- Install, Operate, Maintain CCTV systems, networks, and software- Review CCTV footage, store and file footage as evidence when required- Utilize multiple forms of CCTV survellance; PTZ Cameras, Static Cameras, Dummy Domes, Pinhole Cameras

Alcohol and Gaming Commission of Ontario

College Field Placement

Quinte Secondary School

High School Diploma

Loyalist College

Associates, Investigation and Protection Studies

8-Wing CFB Trenton

College Field Placement