Michael Coakley

Manager @Pacific Gas and Electric Company

CA, US

Gas Operations Transmission & Distribution, General Construction; CAResponsible and accountable for managing an organization of approximately eighty (80) geographically-dispersed management and union-represented employees across the entire service territory of PG & E. Oversees both the construction field engineering and quality control divisions within Distribution Gas Operations, serving customers by providing timely completion of gas maintenance, gas construction, transmission and regulatory work, and/or gas damage control. Leads and fosters a culture of employee engagement, and communicates clear expectations. Develops and monitors performance agreements, coaches employees, ensures that training, development and required certifications are current, and takes disciplinary action as needed. Ensures that all work in assigned area is completed within scope, schedule and cost and on time, while providing quality service and adhering to safety and regulatory compliance specifications. Manages capital, expense and labor budgets. Assesses complex field situations and makes decisions and recommendations for solutions. Ensures a high customer satisfaction by always keeping the customer needs in the forefront of decision-making. Identifies and influences implementation of best practices to improve productivity and safety and to reduce operating costs. Pursues integration with peers, staff departments, matrix organizations and outside agencies to achieve departmental goals and improve overall business results. Establishes assessment systems and monitors activities to ensure compliance with established policies and procedures. Engages employees in process improvements and takes action on their feedback. Prepares, attends, presents and participates in meetings such as general staff, safety, Ethics and Compliance, Labor Management, Regulatory, Ad Hoc, etc. Responsible for creating and maintaining a safe work environment for self and others, both in the office and on job sites.

California State University, Chico

Bachelor of Science, Construction Management