Mike Chartrand

Chief Executive Officer @Nortesur Consulting Sas

London, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Chief Executive Officer @Nortesur Consulting Sas

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Medellín, CO

We help Latin American leaders master the language of global business so they can communicate with confidence, build influence, and shine in North American environments.A Canadian firm based in Medellín, we design personalized coaching programs for executives and professionals navigating career transitions north, focusing on clarity, fluency, and cultural readiness.Alongside coaching, NSC also supports North American companies with bilingual staffing, administrative support, customer service, and project coordination — all delivered within your time zone for seamless collaboration.My mission is to empower Latin American professionals to step into leadership roles abroad with confidence, while providing companies with reliable, scalable solutions that strengthen cross-border growth.

EDUCATION

N/A

Sheridan College

Associate’s Degree

SKILLS

Project ManagementEvent ManagementCall CenterCustomer ServiceStrategic PlanningCustomer SatisfactionTrainingCustomer RelationsOutsourcingBusiness ProcessProblem SolvingOperations ManagementCustomer ExperiencePerformance ManagementCrmBusiness ManagementTeam LeadershipSocial MediaTelecommunicationsAnalysisNegotiationBusiness StrategyTroubleshootingLeadershipCall CentersProgram ManagementVendor ManagementChange ManagementTeam ManagementWeb DevelopmentBusiness AnalysisMarketingProcess ImprovementCoachingTeam BuildingManagementQuality Assurance

ABOUT MIKE CHARTRAND

I don’t teach “English lessons.” I work with Latin American professionals who already speak English — but feel their communication doesn’t fully reflect their intelligence, leadership, or experience when speaking with North American teams. Most of my clients can hold conversations just fine… but when it comes to meetings, presentations, negotiations, or expressing complex ideas in English — they feel blocked. They tell me things like: • “I know what I want to say in Spanish, but I get stuck in English.” • “My pronunciation makes me sound unsure, and I lose authority in meetings.” • “I speak, but I don’t feel I’m being perceived at the level I actually operate.” That’s where I come in. What I Do I provide real-time communication advisory, which includes: • Preparing for real meetings, presentations, and leadership calls • Refining pronunciation, tone, and authority • Removing hesitation and filler language • Transforming thoughts into clear, powerful English expression • Voice-note corrections during the week — so you can speak with confidence without overthinking This is not academic English - It’s practical communication calibration — so you can speak with clarity, confidence, and presence in North American business environments. If you already speak English but don’t yet feel powerful when you speak it — that’s exactly what I help with.

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Mike Chartrand — Chief Executive Officer at Nortesur Consulting Sas in London, ON, CA | Unifers