Michael C.

Experience

1. Client Platform Engineer

   Smartsheet

   Jan 2026 — Present · Bellevue, WA, US

   Lead endpoint platform strategy for a global SaaS workforce, owning the full lifecycle of macOS and Windows device fleets from provisioning through decommission- Architect and enforce MDM policies across Jamf, Intune and SCCM, ensuring security baselines and compliance posture are maintained at scale- Drive endpoint security operations — managing EDR coverage, tuning detection policies in CrowdStrike, and coordinating response to endpoint-level alerts- Develop automation in Bash and PowerShell to eliminate manual remediation tasks, reduce mean-time-to-remediate (MTTR), and enforce configuration drift correction- Partner with InfoSec and IT leadership to translate security requirements into platform controls — bridging the gap between policy and implementation- Own vulnerability reporting and patch management workflows, leveraging Rapid7 to prioritize risk and track remediation SLAs.Stack: Jamf · SCCM · CrowdStrike · Rapid7 · Cisco AMP · Google Workspace · Postman · Bash · PowerShell

Education

• University of Phoenix

  Master’s Degree, Computer and Information Systems Security/Information Assurance

• University of Hawaii at Manoa

  Bachelor of Arts (BA), Economics

Skills

• Wireless
• Security
• Sales Management
• Social Media
• Active Directory
• Solution Selling
• Sales Process
• Cloud Security
• Social Media Marketing
• Sales Operations
• Marketing
• Customer Service
• Telecommunications
• Direct Sales
• Network Security
• Strategic Planning
• Training
• Customer Satisfaction
• New Business Development
• Microsoft Sql Server
• Troubleshooting
• Marketing Strategy
• Voip
• Python
• Account Management
• Salesforce.com
• Virtualization
• Hybrid Cloud
• Dell Poweredge Servers
• Networking
• Call Centers
• Business Development
• Cloud Storage
• Office 365
• Linux
• Application Virtualization
• Team Leadership
• Microsoft Office
• Sales
• Jamf