Mike Burgess

About Mike Burgess

Business professional with over 30 years of broad based human resources, client services and operations experience within multi-unit, diverse culture environments. Strong skills in strategic development, employee management. customer care, product retention, program management, lead generation. Outstanding communication skills, high levels of resourcefulness and creativity. Has experience as a one-man department and has led teams of 5 people in HR and up to 25 people in cross-functional HR, client services and operational roles. Decisive leader with a keen ability to identify and eliminate unnecessary cost while implementing more effective processes that foster teamwork, continuous improvement, and shareholder value.

Experience

1. Senior Human Resources Manager

   iPromo

   Oct 2018 — Present

Education

• Benedictine University

  BBA, Organizational Leadership

• Triton College

  2 years, Business Administration and Management, General

• Human Resource Certification Institute

  SPHR (Senior Professional Human Resources)

  2015

Skills

• Brand Development
• Infomercials
• Sales
• Crm
• Integrated Marketing
• Entrepreneurship
• Direct Mail
• Strategic Human Resources Leadership
• Vice Presidents
• Lead Generation
• Customer Acquisition
• Marketing Strategy
• Publishing
• Multi-Channel Marketing
• Mobile Marketing
• Salary Review
• Leadership
• HR Consulting
• New Business Development
• Online Advertising
• Organizational Development
• Strategy
• E-Commerce
• Employment Law
• Executive Management
• Business Planning
• Operations Management
• Business Development
• Web Marketing
• Digital Marketing
• Database Marketing
• P&L Management
• Customer Relationship Management (Crm)
• Affiliate Marketing
• Strategic Planning
• Account Management
• Strategic Partnerships
• Online Marketing
• Market Planning
• Marketing Management