Michael Buening
Senior Manager with the BDO Digital CX Division
- Role
- Cx Senior Manager at Bdo Digital Usa at BDO USA
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Michael Buening
I am an experienced leader in information technology directing large software QA, testing and application operations teams responsible for deployment of complex web-based applications to a global customer-base. I\'m well versed in leading multiple cross functional teams driving concurrent projects in a variety of development methodologies including waterfall, RUP and Agile using manual and automated testing techniques and blending on-site and off-shore staff to provide the most robust and cost effective testing solution needed to achieve corporate objectives on schedule, within budget and with the quality customers expect.My experience covers the entire product development lifecycle from inception and requirements to development and testing to production deployment, operations, customer support and maintenance. As director of the QA and operations functions I work collaboratively with product owners, development managers, infrastructure managers and executive leadership to build processes and capabilities that achieve results.I\'ve tackled problems such as:* develop a test automation framework for a legacy product* build a robust load/stress/performance test team with the needed tools and environment* expand concurrent user capacity for a signature application by 10x* research, test and deploy web application acceleration services globally and especially in China* collaborate with infrastructure team on improving change, incident and problem managementSkills/Technologies: test automation, functional/regression/performance/load testing, Agile software development, Gherkin/Ruby/Cucumber, Selenium, QTP, Quality Center, J2EE, JavaScript, AJAX, Hadoop, search and retrieval, production operations and monitoring, incident management, change management, problem management, ITIL, IT governance, Data governance, budgeting, project management, people management
Experience
Cx Senior Manager at Bdo Digital Usa
Jan 2025 — Present
Education
University of Notre Dame
Ph.D., Biochemistry
1990 — 1998
Benedictine College
B.A., Chemistry
1986 — 1990
Skills
- IT Governance
- Process Improvement
- Agile Methodologies
- Management
- Technical Support
- Business Analysis
- Quality Assurance
- Program Management
- IT Management
- Software Quality Assurance
- Chemical Information
- Change Management
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Biochemistry
- Cross-Functional Team Leadership
- Software Development
- Sharepoint
- Testing
- Requirements Gathering
- Data Governance
- Informatics
- Vendor Management
- Business Process Improvement
- Test Automation
- Project Management
- Life Sciences
- Databases
- Release Management
- Integration
- Consulting
- Sdlc
- Utility Industry
- Software Project Management
- Strategy
- Technology Management
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