Mike Bickers
Network Architect at Insight
- Role
- Architect i Sr Network Engineer at Insight
- Location
- Anderson, SC, US
- LinkedIn followers
- 500 followers
About Mike Bickers
Multi-Disciplined Network Engineer that thrives on learning and applying new technologies, skillsets and knowledge to provide exceptional customer service to ensure customers have the highest level of satisfaction, network uptime and consistency of service. Known for integrity, values, consistency, loyalty, professional outcomes, and personal and team development.TECHNICAL SKILLSCisco Systems - Routing, Switching, Firewalls, VPN, Quality of ServicePalo Alto - Firewalls, Panorama, VPNAruba Wireless - Aruba Central, Access Points
Experience
Architect i Sr Network Engineer
Dec 2014 — Present · Anderson, SC, US
Engineer responsible for implementing and supporting network technology deployments and existing infrastructure across a State Government organization- Design, Implement, Maintain and Optimize network and security technologies (Incident, Problem, Change Management) including: Cisco Routers: ISR 4k, c8300, ASR. IOS/IOS-XE, SD-WAN, BGP, EIGRP, QoS Cisco Switches: 9300’s, Nexus 9k’s. Aruba Wireless: Aruba Central, Palo Alto Firewalls: 5200, 820, 460 Firewalls- Research and mitigate configuration compliance and device hardening against MARS/CIS standards and develop evidence for security audits- Improve operational support through process improvements and monitoring tool customizations- Perform recurring reviews of network devices to assess and recommend Hardware and Software upgrades. Plan and implement changes with various stakeholders for coordination and testing.
Education
University of Phoenix
Bachelor of Science (B.S.), Business Management
2005 — 2006
Community College of the Air Force
Associate of Science (A.S.), Applied Science
1996 — 2000
Skills
- Ccna
- Itil
- Voip
- Data Center
- Digital Illustration
- Video Production
- Network Architecture
- Managed Services
- Start-Ups
- Qos
- Ccnp
- Unified Communications
- Team Leadership
- Service Delivery
- Technical Support
- Ip
- Network Engineering
- User Interface Design
- Cloud Computing
- Marketing Communications
- Dreamweaver
- Budgets
- Cisco Technologies
- Leadership
- Strategy
- Training
- Enterprise Software
- Strategic Partnerships
- Project Management
- Photoshop
- Html
- Professional Services
- Customer Service
- Cross-Functional Team Leadership
- Software Documentation
- Routers
- Vpn
- Telecommunications
- Powerpoint
- Telepresence
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