Mike Zurawski
Customer & Employee Success Expert
- Role
- Chief Talent Officer at Morgan Engineering Llc
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Mike Zurawski
Inspirational Leader focused on my team, my clients, and our mutual success. Proven record for growing sales and building high performing teams. Years of experience specializing in implementing strategies for achieving operational excellence, coaching for performance, and building long term relationships. Responsible for attracting new talent into the organization. My current goal is to inspire my team daily to provide personalized service, while achieving our organizations goals. Specialties: Customer Success Pro, Business Development, Work-flow Design and Implementation, Expert Presenter, CRM Optimization, Relationship Management, Training Design & Implementation, Call & Sales Center Leadership, Talent Management, Recruiting & Retention
Experience
Chief Talent Officer
Sep 2016 — Present · NJ, US
Lead Morgan Engineering LLC\'s organizational development and operating capabilities, while employing strategies to maximize customer and employee success. Review key performance indicators including customer feedback, forecasts, and performance reports. Ensure policies and procedures are maintained. Collaborate with management and team members to improve processes, technologies, and performance.
Education
William Paterson University of New Jersey
Bachelor of Arts (B.A.)
1996 — 1999
University of South Florida
Certificate Program, Human Resources Management/Personnel Administration, General
2004 — 2006
Troy University
Master of Science, Management, Human Resources Concentration, 3.7
2007 — 2012
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