Mike Velena

About Mike Velena

I am a seasoned information technology engineer with 14+ years of industry experience. Recognized for demonstrating a natural aptitude for telephony projects and system administration duties, as well as for spearheading innovative training and development programs, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points also include team collaboration, security protocol and functions, service delivery, client experience, and numerous facets of tech tools and analytics excellence. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as resource management to support efficiency and maximum results. Most recently, I fulfilled the duties of Avaya/Cisco Network Engineer with Wells Fargo Bank. In this capacity, I supervised security, configuration, and troubleshooting of telephony systems. I also was recognized for serving as Lead Engineer for both voice and telephony-based projects. In addition, I liaised with senior leadership and departmental teams to ensure the company’s support structure was driving business forward with minimal expenditures.Colleagues describe me as a talented, motivated, and detail-oriented tech expert who can be relied on to offer superior solutions that consistently deliver positive results.I am interested in contacting former colleagues and managers, as well as other professionals in my field. Feel free to contact me through this profile if you wish to connect.

Experience

1. Telecommunications Technician

   Long Beach Unified School District

   Jul 2023 — Present