Mike Vandenberg
Developing positive, long-lasting relationships to help solve problems and build a quality program that meets our customers needs.
- Role
- Director of Business Development at GRBS Inc.
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Mike Vandenberg
Words to live by: Be purposeful and leave anything you find better than before you got there. Whether that is a job site, a conversation with an employee. Make a positive impact. Relationship building is the key to a successful business. Books I have enjoyed reading: Principals by Dalio, most Patrick Lencioni books, How to be a Great Boss, Start with the Why, Embrace the Suck, Can\'t Hurt me. Member of International Facility Management Association (IFMA)- 2023- Present
Experience
Director of Business Development
Aug 2022 — Present · Grand Rapids, MI, US
Developed and maintained customer relationships, both new and existing, by implementing effective communication and relationship-building strategies. Strengthened client base through targeted outreach and follow-up efforts to ensure customer satisfaction and loyalty. Collaborated with cross-functional teams to identify customer needs and provide tailored solutions that met or exceeded their expectations. Managed a portfolio of clients, ensuring their needs were met and exceeded on an ongoing basis. Conducted market research to identify new customer segments and opportunities for growth, resulting in a significant increase in revenue and market share. Consistently met or exceeded sales targets by cultivating and maintaining strong relationships with key decision-makers and influencers. Report directly to the owner on pricing, competitor information, sales strategy. Led bid presentations to prospective clients, showcasing the company\'s services and value proposition to secure new business. Implemented services for new clients, working closely with internal teams to ensure successful delivery and client satisfaction. Managed multiple projects simultaneously, ensuring all deliverables were completed on time and within budget. Provided ongoing support to clients, proactively identifying and addressing any issues to maintain strong relationships and ensure repeat business. Maintained up-to-date knowledge of industry trends and best practices to continually improve service offerings and stay ahead of competitors. Conduct Executive Building Audits quarterly throughout the state. Attend industry conferences to network and showcase GRBS as a company.
Education
Forest Hills Northern High School
General Studies
1998 — 2001
Western Michigan University - Haworth College of Business
BBA, Sales and Business Marketing
2002 — 2005
Grand Rapids Community College
N/a, General Studies
2001 — 2002
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