Mike Underwood
- Role
- Vice President, Global Order Experience at Zebra Technologies
- Location
- Powell, OH, US
- LinkedIn followers
- 500 followers
About Mike Underwood
Leadership is my vocation. Animated by autonomy and energized working with people in all…
Experience
Vice President, Global Order Experience
Jan 2021 — Present
Modernizing Zebra\'s global order management and contract administration function which supports the entire portfolio of device hardware, software, supplies, services, subscriptions, and solutions. Digitizing manual work to enhance the customer experience and create headroom for subscription-based growth and additional offerings. Provide leadership and support to our globally dispersed team primarily situated in the Czech Republic, Mexico, and Malaysia. Resident Global Supply Chain & Repair Team corporate executive providing cross-functional leadership development and serving on the Brno Core Management Team. Exec sponsor for Global Supply Chain & Repair I&D, leadership development, and people excellence.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Harvard Business School Online
Disruptive Strategy
2020
Bowling Green State University
BSBA, Production/Operations Management and Procurement/Materials Management
1982 — 1986
Lesley University
Master of Science (MS), Management
1996 — 1998
Skills
- Acquisition Integration
- Value Stream Mapping
- Business Process Improvement
- Product Development
- Facility Relocation
- Multi-Site Operations
- Culture Change
- Performance Management
- Leadership
- P&L Management
- Employee Relations
- Talent Management
- Manufacturing
- Supply Chain Management
- Management
- Organizational Development
- Quality Management
- Change Management
- Supply Chain Optimization
- Dmaic
- Six Sigma
- Supply Chain
- Manufacturing Operations
- Cross-Functional Team Leadership
- Human Resources
- International Operations
- Warehousing
- Lean Manufacturing
- Strategic Planning
- Continuous Improvement
- Process Improvement
- Training
- Business Development
- Iso 9000
- Leadership Development
- Service Delivery
- Kaizen
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