Mike Tombs
Uk Service Desk Manager @DXC Technology
Stockport, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2017 — Present
Uk Service Desk Manager @DXC Technology
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GB
November 2015-PresentUK Service Desk ManagerLeading a team of 300+ Technical Service Desk staff delivering to large multinational clients 24x7. Current focus is on building Team Identity #TeamTeal in a transformed organisation and development of the individuals in the team, whilst continuing to deliver to challenging SLAs!
EDUCATION
N/A
Sheffield Hallam University
Bsc, Information Technology
SKILLS
Service DeliveryIT Service ManagementIncident ManagementIT OperationsService ManagementIT OutsourcingItilStakeholder ManagementService ImprovementIntegrationIT StrategyOutsourcing
ABOUT MIKE TOMBS
Head of Digital Service Integration at BAE Systems Enterprise IT
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