Mike Thomas
Vice President @J.P. Morgan
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WORK HISTORY
Vice President @J.P. Morgan
Executive owner of large revenue EMEA multi-product portfolio across asset managers and asset owners, accountable for revenue retention, mandate expansion and strategic client governanceContributed to negotiation and governance strategy securing a multi-year, high value, contract extension reinforcing long-term partnership stabilityLead executive engagement model for complex institutional clients, aligning operating model design, service governance and commercial objectivesDesigned and implemented scalable operating model enhancements across custody, fund accounting, alternatives and middle office services to support cross-regional growthDirected regional coverage realignment across EMEA to improve efficiency, executive access and governance transparencySenior escalation point for commercial, risk and control matters, ensuring mitigation, retention and reputational protectionPartner with Product and Sales leadership on digital platform enhancements, automation initiatives and roadmap delivery aligned to client growth strategiesFormer Head of EMEA Collateral Management Client Service, leading organisational redesign and performance management across regional teamsActive contributor to talent strategy, succession planning and graduate development within Securities Services
SKILLS
ABOUT MIKE THOMAS
Senior client coverage leader within global securities services, with responsibility for EMEA multi-product revenue across asset managers and asset owners. I focus on long-term mandate stability, commercial discipline and governance-led relationship management within complex institutional banking environments. I have played a leading role in securing and stabilising long-term client partnerships, including contributing to multi-year mandate extensions which are high in value. My approach centres on executive-level engagement, transparent governance frameworks and alignment of operating models to clients’ strategic objectives. Alongside revenue ownership, I have led cross-regional initiatives spanning operating model enhancement, digital platform implementation and automation across collateral management and middle office services. This has involved close collaboration with Product, Sales and Operations leadership to ensure scalable, resilient solutions that balance client outcomes with risk and control requirements. I have also overseen regional coverage realignment and organisational design initiatives to improve efficiency, strengthen executive access and enhance service governance across EMEA. I am regularly engaged in senior escalation management and commercial discussions, ensuring both retention and sustainable growth.
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