Mike Straw
Technical Customer Success Engineer @Commercebuild
Signup · Get unlimited contacts
WORK HISTORY
Technical Customer Success Engineer @Commercebuild
commercebuild is an eCommerce platform that allows businesses to unlock the power of their ERP systems to deliver a complete, end-to-end digital eCommerce experience for their customers.As a Customer Success Engineer I- Deep dive into platform issues for high-touch enterprise clients- Act as the voice and advocate for customers internally- Anticipate problems through high awareness and proactive action- Interact with existing and potential customers by responding to their inquiries through email-based tickets and live chats- Write and maintaining documentation
EDUCATION
TUI University
Master, Business Administration
University of Arkansas Grantham
Bachelor, Computer Science
ABOUT MIKE STRAW
As a Senior Software Engineer, I specialize in designing and delivering high-quality software solutions that meet business goals and exceed customer expectations. I thrive in agile environments, collaborating closely with product management, engineering teams, and business partners to create impactful software that performs at scale.With expertise in both frontend and backend development, I build robust, scalable applications that are resilient and designed to grow with the business. My commitment to continuous improvement drives me to mentor fellow engineers, automate workflows, and optimize code for efficiency, ensuring that the products I build are both innovative and highly efficient.I take pride in working with teams to create software that delivers real value, constantly seeking opportunities to improve operational performance, optimize processes, and introduce industry-leading engineering practices. Whether it’s mentoring a junior developer, refining a process, or building the next game-changing feature, I’m always focused on delivering impactful outcomes that benefit both users and the business.Technical ProficienciesFrontend Development: HTML | CSS | JavaScript | React | jQuery | jQuery UI | AJAX | JSON Backend Development: PHP | Perl | MySQL | REST | API Tools & Technologies: Docker | Git | GitHub Content Management & E-Commerce: WordPress | WooCommerce
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.