Mike Stevens
Senior Manager, Process Improvement | Certified Master Black Belt
- Role
- Senior Manager, Business Strategy at Discover
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Mike Stevens
Trusted partner to operations leaders with a track record of improving organized activity by reducing cost, time, & risk and improving quality and satisfaction. Excellent problem solver. Delivered over $20 million in annual benefit in business operations (loan origination, customer service, human resources, IT, finance) and supply chain operations (manufacturing, distribution, logistics).Specialties: Process Engineering. Operational Excellence. Quantitative and Qualitative Analysis. Cross-functional Process Improvement. Risk Management/RCSA.
Experience
Senior Manager, Business Strategy
Jan 2020 — Present · Dallas-Fort Worth, TX, US
Advise business and technology leaders on the execution of critical initiatives that drive performance improvement. Coach project leaders and process engineers to help solve complex, cross-functional business processes. Recent focus on Information Technology Risk Management including refreshing standards, maturing process management, and driving efficiency and effectiveness of controls (RCSA). Member of Information Technology Integration Team (Capital One acquisition of Discover).
Education
University of Arkansas
Bachelor of Science (BS), Industrial Engineering
The University of Texas at Dallas
Master of Science (MS), Management Science
Skills
- Cross-Functional Team Leadership
- Strategy
- Analysis
- Process Engineering
- Business Analysis
- Process Improvement
- Project Management
- Operations Management
- Lean
- Business Process Improvement
- Six Sigma
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