Mike Sorensen

General Manager @Coast Counties Peterbilt Paclease

San Francisco, CA, US
MOBILE NUMBERS
+17•••••••22

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WORK HISTORY

Nov 2013 — Present

General Manager @Coast Counties Peterbilt Paclease

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Oversight of Dealership Network Operations ( 7 locations )/ direct report to CEO & President of Coast Counties Truck & Equipment Company dba Coast Counties Peterbilt Strategic Management: Planning / Implementing / Evaluating Executive Leadership: Blended Liaison between leaders of Truck Sales / Parts / Service / HR / Credit & Accounting / Lease & Rental Development of business infrastructure & management leadership / employee training & safety / union contracts Parts & Service Departments: accountability & transparency related to Operations / Sales / Financial Performance Oversight of DER for locations where EV adoption internally/externally is being implemented. IT - Up-to-Date Implementation & Maintenance: Network Infrastructure / Hardware / Software Establish, Build & Maintain: Customer / Employee Relationships & Vendor / Supplier Partnerships General Manager Mission: Lead, Promote & Enhance the \"development\" of the dealership employees, driven by our intrinsic business element:\"the Customer\".

EDUCATION

N/A

San José State University

Bachelor of Science (BS), Business Administration and Management, General

SKILLS

Client LoyaltySuppliers DevelopmentGreat People SkillsCustomer SatisfactionStrategic PartnershipsFinancial PlanningFinancial ManagementSales ManagementBuilding Strong TeamsFinancial AnalysisBilingual SpanishCustomer AcquisitionClient DevelopmentProspectsStrategic LeadershipBuilding RelationshipsFinancialsSupplier EvaluationEmployee EngagementVendor / Supplier RelationshipsBusiness Communications - External and InternalCustomer FocusSales OperationsCustomer LoyaltyOperations ManagementNew Business DevelopmentFinancial ModelingOperational ExcellenceCustomer Experience ImprovementProcess EngineeringProcess ImprovementEmployer BrandingCustomer NegotiationsTeam LeadershipFinancial MetricsBusiness Process ImprovementEmployee ManagementMicrosoft Office - Excel / Word / Ppt & Microsoft OutlookTeam BuildingEmployee Loyalty

ABOUT MIKE SORENSEN

People 1st” Servant Leader, always looking to maximize growth through continuous…

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