Mike Sorensen
- Role
- General Manager at Coast Counties Peterbilt Paclease
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Mike Sorensen
People 1st” Servant Leader, always looking to maximize growth through continuous…
Experience
General Manager
Coast Counties Peterbilt Paclease
Nov 2013 — Present
Oversight of Dealership Network Operations ( 7 locations )/ direct report to CEO & President of Coast Counties Truck & Equipment Company dba Coast Counties Peterbilt Strategic Management: Planning / Implementing / Evaluating Executive Leadership: Blended Liaison between leaders of Truck Sales / Parts / Service / HR / Credit & Accounting / Lease & Rental Development of business infrastructure & management leadership / employee training & safety / union contracts Parts & Service Departments: accountability & transparency related to Operations / Sales / Financial Performance Oversight of DER for locations where EV adoption internally/externally is being implemented. IT - Up-to-Date Implementation & Maintenance: Network Infrastructure / Hardware / Software Establish, Build & Maintain: Customer / Employee Relationships & Vendor / Supplier Partnerships General Manager Mission: Lead, Promote & Enhance the \"development\" of the dealership employees, driven by our intrinsic business element:\"the Customer\".
Education
San José State University
Bachelor of Science (BS), Business Administration and Management, General
Skills
- Client Loyalty
- Suppliers Development
- Great People Skills
- Customer Satisfaction
- Strategic Partnerships
- Financial Planning
- Financial Management
- Sales Management
- Building Strong Teams
- Financial Analysis
- Bilingual Spanish
- Customer Acquisition
- Client Development
- Prospects
- Strategic Leadership
- Building Relationships
- Financials
- Supplier Evaluation
- Employee Engagement
- Vendor / Supplier Relationships
- Business Communications - External and Internal
- Customer Focus
- Sales Operations
- Customer Loyalty
- Operations Management
- New Business Development
- Financial Modeling
- Operational Excellence
- Customer Experience Improvement
- Process Engineering
- Process Improvement
- Employer Branding
- Customer Negotiations
- Team Leadership
- Financial Metrics
- Business Process Improvement
- Employee Management
- Microsoft Office - Excel / Word / Ppt & Microsoft Outlook
- Team Building
- Employee Loyalty
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